"The historic building adds a special charm to the stay, perfectly blending Viennese elegance with modern comfort."
Cătălin from Romania
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"They even provide a pot of coffee so you don't have to request multiple refills of your cup."
David O from United States
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"Their airport shuttle was great and made getting form the airport to the hotel very easy."
Francis from United States
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Family-owned pension in central Vienna, steps from St. Stephen's Cathedral
Location & Access
Pension Neuer Markt is situated a 3-minute walk from St. Stephen's Cathedral and the Stephansplatz Underground Station. The Spanish Riding School, Hofburg Palace, and the Karlsplatz Stadbahn Station are all within a 5 to 10-minute walk. Famous cafés like Hawelka and Demel, as well as the Kärntnerstraße Shopping Street, are directly next to the hotel.
Rooms & Ambiance
Each room is individually decorated in an Old Viennese vintage style, with private bathrooms including a hairdryer. The building itself is a historic structure, and the entrance is accessed via a small lift on the second floor. Guests have noted the quiet atmosphere despite the central location, with views of the Neuer Markt square and Donner fountain from some rooms.
Dining & Breakfast
Breakfast is served from 06:30 in a room decorated with historic chandeliers, offering a buffet with cold meats, cheeses, breads, boiled eggs, yoghurt, and cereal. Complimentary tea and coffee service is available in the common areas. A snack bar and a bar/lounge are on-site for additional refreshments.
Services & Staff
The hotel has a 24-hour multilingual front desk that can arrange airport shuttle service, tour bookings, and luggage storage. Staff members speak English and other languages, and the family business ethos results in personalized attention. Guests can use the common lounge/TV area, board games, and request laundry or ironing service.
Family & Practical Info
Family rooms and flexible accommodation options are available, and the hotel can provide packed lunches for early departures. A minimarket on site, a Billa supermarket immediately downstairs, and public parking at Kärnterring Parking Garage (5-minute walk) are convenient for families. The hotel is pet-friendly, with pet bowls provided, and offers allergy-free rooms upon request.
Highlights
Location: 3-minute walk to St. Stephen's Cathedral and metro
Rooms: Vintage Old Viennese style with historic chandeliers
Dining: Breakfast buffet with local flavors served from 06:30
Services: 24-hour multilingual front desk and airport shuttle
Family: Family rooms, pet-friendly, minimarket on site
Access: Near Hofburg Palace, Spanish Riding School, cafes
“What strikes me most is the dedication to preserving Old Viennese charm, from the vintage decor to the family-run atmosphere; this creates a distinct sense of place. Its central location offers a quieter experience amidst the bustling city center, and I appreciate the inclusive breakfast that sets the tone for a day of exploring Vienna's landmarks. For those seeking a personal touch, this hotel stands out.”
Grace WhitmanContent & Editorial Director at Familyhotels
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Classic Single Room
2 persons
175 sq. feet
1 Single bed
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Budget Single Room Shared Toilet
2 persons
155 sq. feet
1 Single bed
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Double Room City View
2 persons
240 sq. feet
1 Queen-size bed / 2 Single beds
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